DirecTV SUCKS

And the award for Worst Customer Service and all around Terrible Service goes to DirecTV who, upon learning that our DirecTV satellite receiver was completely dead and unable to be revived, arranged to have a new one sent out in THREE days, despite the fact that we're unable to watch anything on TV, record any shows, oh, and we essentially LOST EVERYTHING THAT WAS ON THE RECEIVER SO FAR. WHAT?!?!?!

I was so mad when I was talking to them because they kept saying how they could only ship it standard - as if other shipping options weren't available. The guy I spoke to was such a tool I could barely form sentences by the end of our conversation because all I wanted to do was punch him in the mouth.

I wish we could do ANYTHING other than this terrible excuse for a TV channel. They really piss me off and could give a crap less about their clients.